The default numerical keyboard on some Samsung devices does not support decimal commas. This means that it is not possible to enter a decimal antenna height or geoid separation value when configuring an external GNSS receiver. This problem only occurs with the default keyboard provided on some Samsung devices and can be avoided by using a keyboard that does support decimal commas.

If the point layer has been configured to both accept user input and collect records in streaming mode, records will fail to send. These records must be discarded on the mobile device. The project author should update the project, removing either the user input or streaming mode. The mobile worker can then update the project and capture and send new records.

This is a known limitation for Safari on iOS. Links that include a user input value containing a space will fail to launch. If a space is required, use the string %20 in its place in the link.

This is a known limitation for iOS when using custom URL scheme links. If your project is to be launched from ArcGIS Collector or Explorer for ArcGIS on iOS, you must use a QuickCapture link. To learn more, see Integrate with other apps.

Custom URL schemes are the preferred method for sharing projects; however, QuickCapture links can still be generated for sharing projects. By default, when a user clicks a QuickCapture link the mobile app will launch (if it is installed). Device users can unintentional override this behaviour by a long press on the link and selecting the option to open in the browser, or, the default behaviour may not occur due to an error at the time of downloading the mobile app. To return the default behaviour, either long press on the link and choose to open with the mobile app, or uninstall the mobile app, restart your device, and reinstall the mobile app.

Custom URL schemes are the preferred method for sharing projects. On tablets running iOS 13 or later, Safari's default app settings will prohibit a custom URL link from launching QuickCapture. Before launching a shared link or scanning a QR code, in the device Settings, scroll to Safari, and in Settings for Websites, select Request Desktop Website and disable All Websites.

This is a known limitation for Windows when using QuickCapture links. If your project is to be used on Windows, you must use a custom URL scheme link. To learn more, see Integrate with other apps.

The following conditions affect the ability of an MMPK to open:

• The MMPK is expired and the type of access for an expired MMPK is set to do not allow to open.
• The MMPK contains more than one map. Only one map will display in the mobile app.

To learn more about creating MMPKs with expiry conditions, see Create Mobile Map Package.

If your project contains an offline map of type MMPK, VTPK, or TPK hosted on a version of ArcGIS Enterprise earlier than 10.8.1, the project download will fail.

When running multiple apps, the operating system balances the memory available to each app. Record capture may be temporarily suspended when the mobile app is in the background and other apps are in use. To ensure that records are continuously captured in the mobile app, keep the app in the foreground, limit the number of apps running, or improve the specifications of your project hardware.

Windows 10 does include a set of voices for each language installed on the device, but not all of these voices are available to third-party software.

In accordance with pending security requirements by Google for Android apps, QuickCapture now stores downloaded projects and unsent records in a new location. Projects and records previously stored in Local Storage/ArcGIS/ArcGIS QuickCapture are now stored in Local Storage/Android/data/com.esri.arcgisquickcapture/files/ArcGIS/ArcGIS QuickCapture.

It is strongly recommended that you send all records on your device before upgrading and then redownload projects.

QuickCapture does not use the shake to undo feature of iOS. When using QuickCapture on the move, it is recommended that you disable this feature. Go to General > Accessibility > Shake to Undo and disable the option.

On devices running iOS 14 or later, not all text-to-speech voices are available on the device by default. As a result, when a user taps a project button and the label text is read out, an unexpected language may be heard, usually Arabic.

Voice files can be manually downloaded to the device. To download, go to Settings > Accessibility > Voice Over > Speech > Voice and download one of voices that matches the language of the device. You can find the language of the device by tapping Settings > General > Language & Region > iPhone Language.

The next time QuickCapture is launched, it will use the downloaded voice.

The QuickCapture mobile app is not able to use an external browser to sign in to versions of ArcGIS Enterprise earlier than 10.9 unless the arcgis-quickcapture:// redirect URI is manually added to the QuickCapture mobile app item. An ArcGIS Enterprise administrator can add this URI by following the steps in ArcGIS account requirements.

Although a feature service that contains emojis in field names can be created, data cannot be submitted to the feature service with any tool.

The web designer and mobile app only support nonfederated services if the service has been secured with token-based security and credentials have been saved in the corresponding item to which the service was added.

When placing a project QR code on a black background, add a white border to the image.

Project thumbnails cannot be added or updated on IWA or PKI authenticated ArcGIS Enterprise portals from the web designer. To update thumbnails, go to My Content in the ArcGIS Enterprise portal website and edit the item details of the project.

When configuring a link button to integrate with the Survey123 field app, if you select a survey that does not contain a web form, the QuickCapture designer can not retrieve questions from the survey. To populate the list of survey questions in the designer, open the survey in Survey123 Connect, click Publish, click Options, and enable Create web form. Click OK and click Publish Survey.

If a field is set to only allow unique values, the designer will prevent you from assigning a value (fixed value, user input, or variable) because this would lead to nonunique values being created and result in upload errors. If you want to add a fixed value, user input, or variable, you must first remove the unique value requirement of the field from the feature layer. While it is possible to save a project that contains a field that only allows unique values (in this scenario, the value submitted to the field by the mobile app will always be null), it is not possible to save a project that references a field that only allows unique values and is also required.